FAQs & Troubleshooting
Solutions to common problems.
By Lisa1 author29 articles
- Trouble Logging In
- My image won’t upload. What can I do?
- Adding a banner image
- How do I contact support or get help?
- Glossary
- How come my credential badge and AYC level don't match?
- Can kids join AYC?
- Can you explain the different profiles?
- Where should I add events/workshops?
- Can I edit this later?
- Will people see my address?
- How come I’m not showing up on the Map?
- What shows publicly vs privately?
- How do I connect my Instagram to my profile?
- Why can’t I access my school profile?
- What resources are available for business owners?
- Why do I need Stripe?
- Do I need an EIN or can I use SSN?
- Why isn’t my Stripe verified?
- Is Stripe used for taking payments or just verification?
- What’s the difference between levels and badges?
- Help! It says “Certification not found” when adding my credential
- How do I pay for my credential after it was submitted?
- Why isn’t my credential verification free?
- How long is my AYC Certification valid?
- Can I join AYC if I'm registered with Yoga Alliance?
- What’s the difference between a school and a studio?
- What’s the mentorship Program?
- How do I update my Yoga Resume?